Effective Letter, Memo and Report Writing Skills for Public Sector Professionals

Objectives

• To broaden the knowledge base of participants in the filed of business letter, memo and report writing.
• Avoid costly and embracing mistakes in all types of report writing.

Benefits

• At the end of the course, participants will be equipped with the tools and kills of writing effectively.
• They would have gained the practical knowledge of better business reports and memo writing.
• They would have for daily use, structured content logic and sequence of memo, letters and reports.

Contents

• Effective communication and presentation skills for the next generations of leaders.
• Understanding writing processes from getting started to organising and presenting ideas.
• Effective writing skills: Powerful opening and closing statements, avoiding common mistakes, jargons and cliches, punctuation and commonly confused words.
• Overcoming barriers to letter, memo and report writing and effective service delivery.
• Assertiveness skills: A practical approach to better business reports.
• Communication in the workplace: Structures, contents, logic and sequence.

For Whom

Administrative and Executive Officers