Productivity Management for Public Sector Administrators (PMPSA)

Objectives

To provide participants with insight into present government philosophy and the concept of quality and productivity.

Benefits

This helps participants to understand better productivity and the concept of quality service delivery, e-Governance and productivity audits.

Contents

• Overview of productivity and quality management framework.
• Conducting productivity audits.
• e-Governance for public service delivery.
• Corruption control in the public sector.
• Applying information technology to productivity management.

For Whom

Administrative and Executive Officers